Yes. The TDAC is mandatory for all non-Thai nationals entering Thailand by air, land, or sea. Only Thai passport holders are exempt. You must hold an approved card to clear immigration.
The Thailand Digital Arrival Card is an electronic travel document that replaces the old paper TM6 immigration form. It collects key traveller information digitally before arrival.
The arrival card is tied to a specific trip and the arrival date you provide. If your travel dates change significantly, you may need to submit a new application. Contact our support team for guidance.
A valid passport, an active email address to receive the approved card, and a payment method (debit/credit card, UPI, or net-banking via Cashfree). The application takes only a few minutes.
Standard processing is completed within 24 hours (allow up to 2 days in rare cases of delay). Fast processing typically completes within 6 hours, and Ultra Priority in under an hour.
Yes. You can add multiple travellers to a single application before payment and check out together. Each traveller is reviewed individually.
Contact our support team as soon as possible with your reference number and the correction. Because we review every application by hand, we can often catch and fix errors before submission.
Payments are processed securely through the Cashfree payment gateway, which is PCI-DSS compliant. We accept cards, UPI, net-banking, and wallets. We never store your full card details.
Our fee covers our service — expert review, error correction, faster handling options, 24/7 support, and document delivery — in addition to any applicable official fee.
Refund eligibility depends on the stage of your application and the reason for the request. Please see our Refund Policy for full details, including our application-denial refund.
Your approved Thailand Digital Arrival Card is emailed to you as a PDF. Present it together with your passport at immigration on arrival.
Yes. We can re-send your approved document by email using the passport information from your application. Contact support with your reference number.
No. Thai ETA Card is an independent private agency that assists travellers for a service fee. We are not affiliated with any official or immigration authority. You may also apply directly through the official immigration portal, usually at a lower cost.
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